At VCAT, mediation plays an essential role in resolving a wide range of disputes informally and cost-effectively. Generally referred to as a form of alternative dispute resolution (ADR), we use mediation extensively in the Anti-Discrimination List, Domestic Building List, Planning and Environment List, and Retail Tenancies List.
Mediation gives parties to a dispute the best opportunity to settle their differences as early as possible to avoid high litigation costs and achieve more tailored solutions.
View a
video on mediation and how to prepare.
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Guide to mediation
Anti-Discrimination List (151 KB) (6 pages)
Credit List (71KB) (3 pages)
Domestic Building List (124 KB) (6 pages)
Planning and Environment List (136 KB) (6 pages)