Fair, efficient justice for all Victorians

Who we are


The Victorian Civil and Administrative Tribunal (VCAT) is established under the Victorian Civil and Administrative Tribunal Act 1998 (the Act) and began operations on 1 July 1998, amalgamating 15 boards and tribunals to offer a ‘one-stop shop’ dealing with a range of disputes.

Our vision is to serve the community by resolving disputes in a timely, cost effective and efficient way.  

Hearings are conducted at 55 King Street, Melbourne, as well as at a range of venues in suburban and regional Victoria. See the Hearing Locations page for more information.

A Supreme Court judge heads VCAT as President. County Court judges serve as Vice Presidents. Applications are heard and determined by Deputy Presidents (appointed on a full time basis), Senior Members and ordinary Members (may be appointed on a full time, part time or sessional basis).

Members have a broad range of specialised skills and qualifications, enabling VCAT to hear and determine cases of varying complexity and subject matter.

What we do

Since its inception, VCAT’s purpose has been to provide Victorians with a low cost,accessible, efficient and independent tribunal delivering high quality dispute resolution.

Over the years, VCAT has evolved to accommodate new jurisdictions and functions under various Acts, regulations and rules.  VCAT now comprises four divisions.
 

CIVIL DIVISION

The Civil Division hears and determines a range of civil disputes relating to:

  • consumer matters
  • domestic building works
  • legal services
  • owners corporation matters
  • retail tenancy disputes
  • sale and ownership of real property, and
  • use or flow of water between properties


RESIDENTIAL TENANCIES DIVISION

The Residential Tenancies Division handles disputes between:

  • tenants and landlords
  • rooming house owners and rooming house residents
  • Director of Housing and public housing tenants
  • caravan park owners and residents


ADMINISTRATIVE DIVISION

The Administrative Division deals with applications from people seeking review of government and other bodies’ decisions that affect them. These include decisions relating to:

  • local council land valuations and planning permits
  • Transport Accident Commission findings
  • State taxation
  • business licences and professional registrations
  • Freedom of Information applications
  • WorkSafe assessments, and
  • disciplinary proceedings across a range of professions and industries


HUMAN RIGHTS DIVISION

The Human Rights Division deals with matters relating to:

  • guardianship and administration
  • discrimination
  • racial and religious vilification
  • health and information privacy,
  • decisions made by the Mental Health Review Board; and
  • matters pursuant to the Disability Act 2006