Application checklist

Review the information below to ensure you have the right information and documents ready for your application.  

1 Know who your dispute is with

You must provide the other parties' correct names, address and email address to avoid delays and to be able to enforce the outcome.

If your dispute is with a business or company you can find these details on the ASIC extract.

If your dispute is with a company

You must buy an ASIC Current Company Extract. It confirms you’re taking legal action against the right person and the registered address is correct. To do this:

Need help? Call ASIC on 1300 300 630.

2 Have these documents ready

You must include the following documents with your application:

  • copy of the warranty insurer’s decision you want us to review
  • An ASIC Current Company Extract (if your dispute is with a company)
3 Have your credit card ready

You pay when you submit your application. We only accept Visa or Mastercard online.

Have everything you need?