Application by a caravan park resident or caravan park owner
If you are a caravan park resident or caravan park owner or operator you can apply to VCAT to decide a dispute.
The law defines a caravan park owner as a person who owns or partly owns a business which operates a caravan park.
A caravan park is an area of land where movable dwellings can stay if payment is made. A movable dwelling is a residence designed to be transported from one location to another, such as a caravan.
A caravan park resident is a person who stays in a caravan park with the caravan park owner’s written consent or has lived in the caravan park for at least 60 consecutive days.
Changes to renting laws
Under the Residential Tenancies (Covid-19 Emergency Measures) Regulations 2020 (reg 12), which took effect on 13 May 2020:
- VCAT can accept but is not able to consider your application at a hearing unless you have contacted Consumer Affairs Victoria and have been provided with a referral to VCAT
- this means if you have not obtained a referral from Consumer Affairs Victoria by the time of the hearing, the hearing will not be able to proceed
- at the VCAT hearing, if VCAT does not have evidence that Consumer Affairs Victoria has referred your dispute to VCAT, the hearing will be adjourned until you obtain a referral.
To obtain a referral, complete CAV's application form.
For more information about COVID-19 and your rights, go to Consumer Affairs Victoria's website.
Cases VCAT can hear
VCAT can hear disputes between caravan park residents and caravan park owners.
Cases VCAT cannot hear
VCAT cannot hear disputes between caravan park residents and other caravan park residents, or disputes between caravan park owners and other caravan park owners.
Notices you must attach to your application
When you make your application you must attach the correct notices or we will not be able to process your form.
Caravan park residents
Under some sections of the Act, if you are applying to the Residential Tenancies List as a caravan park resident you must attach the relevant prescribed document. Check the list below.
- section 187, order declaring park rules unreasonable – attach copy of caravan park rules
- section 209, compensation or compliance order – attach copy of breach of duty notice given under section 208
- section 321B, challenge the validity of notice to vacate – attach copy of notice to vacate
- section 191(1), non-urgent repairs – attach copy of the report from Consumer Affairs Victoria
- section 215B(4), compensation for caravan park closure – attach a copy of notice to vacate
- section 563, rent reduction or payment plan – attach a financial circumstances statement
If you are applying about your bond under section 416(1), you should attach your bond receipt if you can.
Caravan park owners
If you need to determine compensation to pay residents for a caravan park closure, you must provide a copy of the notice to vacate.
For other types of applications, you can find examples of notices and supporting documentats you need to attach.
Do I need a lawyer or professional representative?
You do not need to have legal or other professional representation to appear at VCAT. If you wish to be represented by a lawyer or a professional advocate, usually you must ask for VCAT's permission. Be aware that the regulatory body in most cases uses legal representation.
For renting cases, most landlords are represented by an estate agent. If you are a tenant and your landlord is represented by their real estate agent, you are automatically entitled to professional representation.
When your dispute is about regaining possession of a rental property, you do not need permission from VCAT to be legally represented.
Find legal services that may be able to assist you.
Need help with your application?
We can explain the application process and what the form is asking you for. Contact us to get support.
We cannot give you legal advice. This means we cannot tell you what to write in your application or recommend how to get the outcome you want.
Seek legal help if you are unsure about your options or need advice about your claim.
Access and privacy
VCAT hearings and files are usually public.
VCAT has limited authority to restrict who can access cases and files but, in certain circumstances, you can apply for confidentiality.