Help and support VCAT hearings during coronavirus restrictions My case is being heard by phone or videoconference, what is the process? I'm experiencing financial hardship. How can I ask for a rent reduction? Is VCAT still accepting new cases? Given the current circumstances are existing timeframes for applications still relevant? Do VCAT Practice Notes still apply? Can I still ask for a summons for a person to attend a hearing? See all articles Emergency assistance What can I do if I’m facing eviction? What can I do if I have an urgent guardianship issue? What can I do if I’m affected by family violence? How can I stop something or get someone to do something urgently? Can I make an urgent application? See all articles Application help How can I get help with my application? Can I apply to VCAT over the phone? How do I get an ASIC extract? As a landlord when do I have to send a notice to a tenant? How do I register for the Residential tenancies hub? See all articles How to pay VCAT fees What are the different fee categories? What concession card can I use? What can I do if I can’t pay the fees? How do I pay my VCAT application fee? How do I pay my VCAT hearing fee? Can I get a refund? See all articles Applications in progress When will I go to VCAT? How long until VCAT contacts you? What's my VCAT reference number? How do I send documents to other people in the case? How do I settle a dispute? What’s expert evidence? See all articles How to respond to an application or VCAT notice Why has VCAT contacted me? What do I do if I’m the wrong person? What does VCAT stand for? What’s a counterclaim? What do I do if I haven’t received documents? See all articles Help with your hearing or mediation What happens at a phone hearing? Where is VCAT? How do I get the date of my hearing? How do I change my VCAT date? What happens if I can’t come to VCAT? What happens if I miss my hearing? See all articles Support services at VCAT What support can I get on the day at VCAT? How do I get an interpreter? How do I get family violence support? What support is there for people with a disability? How does VCAT support Aboriginal people? Technology at hearings See all articles What to do when things change How do I change my VCAT application? Can I change the amount I'm claiming in my application? What happens if we come to an agreement before attending VCAT? Can I cancel my application? Can I add someone to an application? Can I get the hearing venue changed in a case about guardians and administrators? See all articles About VCAT decisions and orders How can I get my bond back? When do I get the final decision? Who enforces the order? How can I get a certified copy of the order? How can I apply for a review? What decisions were made in cases like mine? See all articles Your privacy and access to information How private is information about me and my case at VCAT? How private is a case about guardians, administrators, supportive roles or powers of attorney? Who can go to VCAT hearings? How can I see a VCAT file? How can I access documents for a residential tenancy case? How can I get a recording or transcription? See all articles Help with legal advice Should I get a lawyer? What other organisations can help? Who pays for my legal costs? See all articles Submit your Account by Administrators (ABA) How do I submit an ABA? When can I start an ABA? What if I don't submit the ABA or pay the annual fee? What if I can't pay the ABA annual administration fee? How do I log in to the ABA form? What if I forgot my password for the ABA form? See all articles Online applications and passwords How do I return to my saved application? How do I log in to my account? How do I find all my applications? How do I delete a draft application? How do I reset my password? How do I get technical support? See all articles More help with Account by Administrator (ABA) How do I provide supporting documents in the ABA form? What if I don't have a computer to submit the ABA online? What if a represented person has more than one administrator? What if my financial summary information in the ABA form doesn't balance? Should I keep a copy of the ABA? What if I need to change my details but already submitted by ABA? See all articles More help with your hearing or mediation Who can I bring to VCAT? Can I have someone speak for me? Can I bring my own technology to the hearing? Who can represent the owners corporation at VCAT? What if a witness won’t come to VCAT? Can I get the hearing venue changed in a case about guardians and administrators? See all articles More articles Koori support How to join a videoconference Disability support services Family violence support How can I get help with my application?