VCAT hearings during coronavirus restrictions

What changes and what doesn’t in how we operate during coronavirus restrictions.

My case is being heard by phone or videoconference, what is the process?

VCAT will contact you to let you know the scheduled time for the hearing.

A phone hearing or videoconference is no different to a hearing in person, so ensure you are in a quiet location and have any relevant paperwork at hand.

Find out more information about what to expect on hearing day.

If you want more information or need to tell us about an alternative number or party name, call 1300 01 8228.

Make sure you check upcoming hearings to keep up to date with your hearing time. Due to capacity issues, we may not be able to remind you when your upcoming hearing is.

Find out how to join a video conference

I'm experiencing financial hardship. How can I ask for a rent reduction?

VCAT suggests you contact your landlord via your agent (where applicable) to discuss what options may be available to you.

If you're experiencing difficulties visit Consumer Affairs Victoria for further information.

Is VCAT still accepting new cases?

You can still apply about any matter that falls in VCAT's jurisdiction.

Do VCAT Practice Notes still apply?

Practice Notes are issued by the Rules Committee and are directives relating to the practice and procedure of the Tribunal and each of its Lists pursuant to s158 of the VCAT Act.

In any proceeding, the Tribunal may at its discretion vary the operation of a Practice Note by direction or order.

In any case, the Tribunal may be required to amend its practices to accommodate technological and procedural changes as a consequence of the coronavirus (COVID-19) pandemic.

If the Tribunal (or a List within the Tribunal) makes a change to its procedure by order or direction, the procedural change overrides a Practice Note to the extent of any inconsistency.

Can I still ask for a summons for a person to attend a hearing?

We can issue a summons at your request. The person summonsed will be required to attend the hearing, give evidence or produce documents.

Temporary regulations made in response to the coronavirus (COVID-19) pandemic have brought changes to the way in which a person can respond to a summons. A person summonsed may attend a VCAT hearing by audio or audio-visual link, and may deliver summonsed documents to VCAT electronically (eg. by email).

Find out more about how to summons a witness

How to join a videoconference on Zoom

At VCAT we’re using the video platform Zoom for some hearings, mediations and compulsory conferences.

If we tell you to attend by phone and you want to change to a Zoom videoconference, contact us to ask.

Find out how to join a videoconference