New approach to engaging with our stakeholders

Posted on 13 Apr 2018

Insights from our stakeholders are invaluable to VCAT as we transform our services for the community.

To improve how we inform, consult and collaborate, we are taking a new approach to stakeholder engagement based on international standards.

This involves listening to stakeholders, keeping them informed and responding in a timely and useful way. It builds on ways that many organisations are already be involved with VCAT, such as user group meetings and project reference groups.

Our new approach also helps protect the tribunal’s independence by providing clear guidance on when and how we will engage with stakeholders. People who come to VCAT for justice need confidence that the tribunal is fair. 

For details about our new approach, see VCAT Stakeholder Engagement 2018-22