Privacy and health records

We make decisions about the collection of your health information, review decisions by the Patient Review Panel or Chief Medical Officer and resolve complaints about information privacy when the Commissioner for Privacy and Data Protection cannot.

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Cases we can't help with

We can’t accept some cases where one party lives in another state or is a Commonwealth government organisation.

Choose the type of application that applies to you

Review of a decision by the Patient Review Panel

We can review a Patient Review Panel decision that there is a barrier to an assisted reproductive treatment and about surrogacy arrangements.

Review a public health order made by the Chief Medical Officer

We can only review public health orders made by the Chief Medical Officer.

Health records complaints

If you believe someone has inappropriately handled your health records, you can make an official complaint to the Health Complaints Commissioner. If the Health Complaints Commissioner cannot resolve the complaint you can ask them to refer the matter to VCAT.

Information privacy complaints

If you believe someone has breached your right to information privacy you can make an official complaint to the Office of the Victorian Information Commissioner. If the complaint cannot be resolved you can request that the matter is referred to VCAT.