Complaints policy

Any member of the public or group of people (including companies or public sector agencies) can make a complaint. We are committed to certain principles when handling a complaint.

Current objector applications for review

This information allows councils and responsible authorities to check whether VCAT has received objections to permit applications within the required 21 days.

Factsheet – Equal Opportunity exemption applications

Read about what factors VCAT considers in granting a temporary exemption from the provisions of the Equal Opportunity Act 2010.

General advice to Administrators

This fact sheet assists administrators appointed by VCAT to learn their responsibilities when it comes to managing the financial and legal affairs of represented persons.

Giving notices - Residential Tenancies List

When sending a notice, there is a minimum time before any further action can be taken. This period is set by the Residential Tenancies Act 1997 and is called the minimum notice period.

Guide for cancellation and amendment of permits - Planning and Environment List

This guide provides a summary of the procedures VCAT uses to cancel or amend a permit under Division 3 of the Planning and Environment Act 1987.

Guide for parties to proceedings - Planning and Environment List

Read this to find out who may be a party to a proceeding, the rights and obligations of parties and other details.

Guide for submissions by responsible authorities - Planning and Environment List

This guideline may assist responsible authorities prepare their submissions in a planning proceeding.

Guide for submissions in hearings - Planning and Environment

The guidelines for submissions in hearings help applicants make an effective submission to VCAT in applications for review under the Planning and Environment Act 1987.

Guide for submissions in the Short Cases List - Planning and Environment List

This guide will help you provide us with all relevant information required to make a decision in a concise format.