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If I have raised multiple issues about the same rental property, will they be discussed in the same mediation session?

If we identify cases involving the same parties and rental property, we might ask the Dispute Settlement Centre of Victoria (DSCV) to cover all iss

Mediations are private meetings where parties come together to discuss ways to reach an agreement (settle) with the help of a mediator.

Attending a mediation facilitated by the Dispute Settlement Centre of Victoria (DSCV) is optional, but there are many benefits to going.

If you want to make a formal request for your matter to be dealt with urgently, a VCAT member will consider whether:

No, the service is free.

You can opt out of the mediation process at any time.

To update details on your Residential Tenancies Hub account, use the Residential Tenancies account details request fo

We strongly recommend you wear a mask when you’re at VCAT.

Hearings via phone or video conference

Tell us before your hearing if you have health concerns about attending a VCAT hearing in person and we'll consider how best to accommodate your ne