If you are participating in a VCAT hearing, you can request an audio CD or a written transcript of the hearing.
In response to the coronavirus (COVID-19) pandemic, we have made temporary changes for arranging and providing a recording or transcript of proceedings that took place from 18 March 2020. Anyone may request an audio CD or written transcript for a hearing that was not held in public due to COVID-19 restrictions.
You can arrange for a transcript to be produced after your hearing day. For a higher fee, one of our approved suppliers can produce a transcript on the same day as the hearing, which is called a same day transcript.
We record all VCAT hearings, including:
- final hearings
- directions hearings
- small claim hearings
- injunction applications
- practice day hearings.
We do not record mediations and compulsory conferences because they are confidential.
How to request an audio CD or transcript after the hearing
To request an audio CD or transcript:
- Contact an approved supplier, obtain a quote and pay the supplier directly. VCAT does not take payments for recordings or transcripts.
- Complete the request form for an audio CD or transcript of a VCAT hearing.
We may refuse requests for an audio CD or transcript if there is a suppression order.
Audio CDs and transcripts are usually sent to your nominated supplier within 10 business days of receiving your completed form, however times may vary depending on the supplier.
How to request a same day transcript
A same day transcript is a written record you can obtain within an hour of the hearing finishing. A transcript officer sits in the hearing and transcribes the hearing so they can later provide you a copy.
We must receive your request at least two business days before your scheduled hearing. We will contact you before the hearing if we refuse permission for the hearing to be transcribed.
To request a same day transcript before your hearing, you must give us enough notice so we can review your request and make arrangements.
- Contact an approved supplier and confirm they are able to transcribe your hearing.
- Complete the request form to transcribe a same day proceeding and include the supplier's details.
- Send the completed form by email or post.
Digital Recording Manager
Victorian Civil and Administrative Tribunal
55 King Street
|Supplier||Audio CD services||Transcript services||Phone||Address|
|AAA - Transcript Plus||Yes||Yes||03 9859 0533||PO Box 78, Balwyn North VIC 3104|
|Auscript||No||Yes||1800 287 274||Level 2, 45 William Street, Melbourne VIC 3000|
|Court Transcript Services||No||Yes||03 9600 2445||Suite 2108, 380 Little Lonsdale Street, Melbourne VIC 3000|
|Epiq Australia||Yes||Yes||03 8628 5555||Level 4, 190 Queen Street, Melbourne VIC 3000|
|Legal Transcripts||Yes||Yes||03 9642 0322||Level 12, 533 Little Lonsdale Street, Melbourne VIC 3000|
|Pacific Transcription||No||Yes||1300 662 173||37 Gordon St, Milton QLD 4064|
|Spark and Cannon||Yes||Yes||03 9248 5678||Level 9, 620 Bourke Street, Melbourne VIC 3000|
Hearings that are confidential or subject to suppression order
If any part of the hearing is confidential or subject to a suppression order, you cannot obtain an audio recording of the hearing. But you can obtain a transcript of the hearing after we have removed the confidential or suppressed information.
What the recording covers
Recordings and transcripts are only available for the period that the VCAT member is in the hearing room.
If another party requests a copy of the transcript at a later date, they need to deal directly with the supplier who provided the original transcript. The supplier may charge a copying fee for this service.
How to play audio CDs
Audio CD recordings must be played on a computer, not on a CD player.
VCAT keeps recordings for a limited time
We keep recordings of hearings at:
- 55 King Street for five years
- other venues for 12 months.
After this time, you cannot obtain a copy of a recording.
You cannot record a hearing with your own device unless you have permission from the member. Learn more about our guidelines for photography, recording, mobile phones and electronic devices.
Issues with my audio CD or transcript
If you experience delays or any other issues with your recording or transcript, please contact the supplier first.