Recordings and transcripts of VCAT hearings

If you are participating in a VCAT hearing The time and place at which VCAT hears the parties argue their case and makes a decision. , you can request an audio CD or a written transcript of the hearing.

You can arrange for a transcript to be produced after your hearing day. For a higher fee, one of our approved suppliers can produce a transcript on the same day as the hearing, which is called a running transcript.

We record all VCAT hearings, including:

  • final hearings
  • directions hearings
  • small claim hearings
  • injunction An order that stops a party from doing something, or makes a party do something. applications
  • practice day hearings.

We do not record mediations and compulsory conferences because they are confidential.

How to request an audio CD or transcript after the hearing

To request an audio CD or transcript:

  1. Contact an approved supplier, obtain a quote and pay the supplier directly. VCAT does not take payments for recordings or transcripts.
  2. Complete the request form for an audio CD or transcript of a VCAT hearing.

We may refuse requests for an audio CD or transcript if there is a suppression order Also known as a non-publication order. A suppression order is an order made by VCAT or another authority that ensures information is not published or released beyond those with a right to have it. .

Audio CDs and transcripts are usually available 10 business days after we receive your completed form, however times may vary depending on your selected supplier.

How to request a running transcript

A running transcript (also called a same day transcript) is a written record you can obtain within an hour of the hearing finishing. A transcript officer sits in the hearing and transcribes the hearing so they can later provide you a copy.

We must receive your request at least two business days before your scheduled hearing. We will contact you before the hearing if we refuse permission for the hearing to be transcribed.

To request a running transcript (also called a same day transcript) before your hearing, you must give us enough notice so we can review your request and make arrangements.

  1. Contact an approved supplier and confirm they are able to transcribe your hearing.
  2. Complete the request form to transcribe a running proceeding and include the supplier's details.
  3. Send the completed form by email or post.

    By email:
    transcripts@vcat.vic.gov.au

    By post:
    Digital Recording Manager
    Victorian Civil and Administrative Tribunal
    55 King Street
    Melbourne 3000

Approved suppliers

Supplier Audio CD services Transcript services Phone Address
Auscript No Yes 1800 287 274 Level 2, 45 William Street, Melbourne VIC 3000
Court Transcript Services Yes Yes 03 9600 2445 Suite 2108, 380 Little Lonsdale Street, Melbourne VIC 3000
Epiq Australia Yes Yes 03 8628 5555 Level 4, 190 Queen Street, Melbourne VIC 3000
Legal Transcripts Yes Yes 03 9642 0322 Level 12, 533 Little Lonsdale Street, Melbourne VIC 3000
Pacific Transcription No Yes 1300 662 173 Suite 13, 2081 Moggill Road, Kenmore QLD 4069
Spark and Cannon Yes Yes 03 9248 5678 Level 9, 620 Bourke Street, Melbourne VIC 3000
Transcripts Plus Yes Yes 03 9859 0533 PO Box 78, Balwyn North VIC 3104

Hearings that are confidential or subject to suppression order

If any part of the hearing is confidential or subject to a suppression order, you cannot obtain an audio recording of the hearing. But you can obtain a transcript of the hearing after we have removed the confidential or suppressed information.

What the recording covers

Recordings and transcripts are only available for the period that the VCAT member A person who hears and decides cases at VCAT. Some members are specialists in particular areas of law. is in the hearing room.

Duplicate transcripts

If another party A person or organisation directly involved in a VCAT case, including a person or organisation that has brought the case before VCAT or who is defending claims made against them. requests a copy of the transcript at a later date, they need to deal directly with the supplier who provided the original transcript. The supplier may charge a copying fee for this service.

Find out which supplier produced the original transcript by contacting us on transcripts@vcat.vic.gov.au or 03 9628 9952.

How to play audio CDs

Audio CD recordings must be played on a computer, not on a CD player.

VCAT keeps recordings for a limited time

We keep recordings of hearings at:

  • 55 King Street for five years
  • other venues for 12 months.

After this time, you cannot obtain a copy of a recording.

You cannot record a hearing with your own device unless you have permission from the member. Learn more about our guidelines for photography, recording, mobile phones and electronic devices.

Issues with my audio CD or transcript

If you experience delays or any other issues with your recording or transcript, please contact the supplier first.