VCAT decisions and orders

VCAT makes a decision in a matter after hearingDefinitionThe time and place at which VCAT hears the parties argue their case and makes a decision. the evidence, looking at the documents provided by each partyDefinitionA person or organisation directly involved in a VCAT case, including a person or organisation that has brought the case before VCAT or who is defending claims made against them. and considering how the law applies to your case. Sometimes the other party gives us a document that explains how they think we should make our decision. This document is usually called 'submissions' or 'contentions'. We must give reasons for our decisions. We may decide to give verbal or written reasons. We give verbal reasons at the end of the hearing before the parties leave. When we make a decision about a case, we also make an order.

Well before the hearing you must give the other parties copies of all documents, reports and other materials that VCAT may take into account when making a decision.

When the VCAT memberDefinitionA person who hears and decides cases at VCAT. Some members are specialists in particular areas of law. makes their final decision, they give you reasons for it verbally. If you want the member to give you written reasons for their decision you need to ask for it.

For renting disputes where the claim is under $10,000, you will need to ask for written reasons before or at the time a decision is made.

For all other cases, ask the member to give you written reasons for their decision at the start of the hearing. Otherwise, contact us for written reasons within 14 days of the date when we gave the verbal reasons.

Read more about when to expect a decision.

VCAT orders

When we make a decision about a case or a step in a case, we also make an order. Order is the legally correct term for decision or instruction.

Final orders and interim orders

A VCAT order may be final or interim.

  • A final order is an order that resolves (ends) a case, for example an order that a party pay another party money.
  • An interim orderDefinitionA temporary tribunal order that stays in place only until VCAT can make a decision on the issue at a full hearing. does not finally determine (end) a case. For example, orders setting a timetable for the filing and service of documents.

Monetary orders and non-monetary orders

An order may be monetary or non-monetary.

  • A monetary order requires a party to pay money to another party.
  • All other orders are called non-monetary orders.

Some case types also have additional types of orders that relate to the specific types of decisions that we are empowered to make under the relevant legislation.

Learn more about enforcing a VCAT order or fixing a mistake in a VCAT order.

Find VCAT decisions at AustLii

Decisions with written reasons are available on the Australasian Legal Information Institute website (AustLii). We only publish high profile decisions on our website.

VCAT's decision is final

Our decision is final and must be followed by all parties. The only exceptions to this are when one of the following applies:

  • when not all parties came to the hearing, and the decision is set aside on appeal by a party to the Supreme Court on a point of law.
  • the order contains a mistake and is corrected under section 119 of the Victorian Civil and Administrative Act 1998
  • a party did not come to the hearing and the order is set aside (revoked) or changed under section 120 of the Victorian Civil and Administrative Act 1998. The corrected decision must be followed.

The matter may be appealed even if all parties did not attend the hearing. Sometimes a party who does not attend appeals rather than seeking a review.

Learn more about enforcing a VCAT order, fixing a mistake in a VCAT order, what to do if you miss your hearing and appealing a VCAT decision.


Decisions with written reasons are available to the public. If you are concerned about the publication of a decision (which may include your name) you should raise this with us. Learn more about applying for confidentiality.

Case types

Some details of the steps to follow during a VCAT case vary for different case types.
Choose a case type to see any case type specific variations.