Residential tenancies

Before you apply – Residential tenancy

Residential tenancy issues between renters (tenants) and rental providers (landlords), residents and owners of caravan parks or rooming houses, renters and the Director of Housing, and about specialist disability accommodation and supported residential services.

Before you apply

What we can help with

  • Unpaid rent
  • Problems with claiming the bond after a tenancy or residency ends
  • Repairs, maintenance, damages or changes to the property the renter (tenant) wants to make
  • Pets and renting
  • Excessive rent increases
  • Possession orders

What we can't help with

Can’t see what you’re looking for?

Get help and advice before you apply

We can help you understand how to apply. We can’t give you legal advice or tell you what to write in your application. These organisations may be able to help you.

Consumer Affairs Victoria (CAV)

Information and advice on renting and accommodation, estate agents, building, shopping and trading.

Tenants Victoria

Advice on renting and your rights. This service is available to tenants of all property types, including caravan parks.

Real Estate Institute of Victoria (REIV)

Represents real estate professionals in Victoria in city, rural and regional areas.

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