Residential tenancies

Rental property disputes in Victoria between renters (tenants) and rental providers (landlords), residents and owners of caravan parks or rooming houses, renters and the Director of Housing, site tenants and site owners, and about specialist disability accommodation and supported residential services.

Get an outcome

Save time and apply online

VCAT recommends that real estate agents and rental providers use our Residential Tenancies Hub.
From there, you can submit an application, generate valid notices, make requests, and more.

Before you apply

Find out about what residential tenancy issues you can bring to VCAT, time frames, application fees and how to apply.

Respond to a claim made against you

When you get a notice or SMS from VCAT, find out what this means for you, what your options are and what happens next.

Join a VCAT case

If you want someone to join a case about a residential tenancy that is already at VCAT, find out what your options are and what you need to do.

After you apply

After you apply to VCAT, understand the VCAT process, find out what you need to do and what happens next.

Common residential tenancy issues and section numbers

See a list of the most common types of renting issues taken to VCAT.

How to access documents in a residential tenancy case

If you’re part of a residential tenancy case, at VCAT, it's important to organise the documents you plan to use as evidence and send them to VCAT and the other parties.

Residential tenancy applications involving bond, compensation or pets

What we’re doing about bond, compensation or pet disputes.