Reminders for efficient processing of emails

To ensure your application proceeds as quickly as possible, here are a few reminders when emailing the Planning and Environment Division:

Always create a new email; do not reply or forward a previously used email and simply change the subject line.
Include the ‘P’ number (the VCAT reference number relating to your case) in the subject line of all emails.
Copy all parties into correspondence relating you your case.

The above tips help your case move more efficiently through our systems and avoids delays.