Resolve a case by agreement

You may be able to resolve your dispute by negotiating with the other party.

If you can resolve your dispute there may be no need to attend a hearing.

Alternative dispute resolution services at VCAT

At VCAT, we provide alternative dispute resolution services. These are confidential meetings where parties consider options to resolve their case with the help of an impartial mediator or VCAT member.

We have three types of alternative dispute resolution services:

Confirm your settlement

If you and the other party come to an agreement, we can confirm the settlement arrangement with a legally binding document called consent order.

Learn more about applying for a consent order.

Case types

Some details of the steps to follow during a VCAT case vary for different case types.
Choose a case type to see any case type specific variations.