Our structure

VCAT is established by the Victorian Civil and Administrative Tribunal Act 1998.

VCAT's president and vice presidents lead the tribunal. They set the strategic direction of our organisation. They also make sure we are efficient and take financial care with how we operate.

By law, our president is a judge of the Supreme Court of Victoria. A number of judges from the County Court of Victoria serve as our vice presidents, with at least one usually working full time at VCAT.

Our members are lawyers or other specialists appointed by the Governor in Council to apply the law and make impartial, independent decisions in the cases we hear.

We have five divisions, each led by an experienced member appointed as a deputy president:

Administrative
Civil
Human Rights
Residential Tenancies
Planning and Environment.

We handle similar types of cases through 'lists' within each division. List is the name we give to sections of VCAT that hear and decide specific types of cases.

Our chief executive officer and principal registrar oversees the administration of VCAT, including the registry and corporate services that support deciding cases.

Our president, vice presidents and chief executive officer and principal registrar are supported in their governance roles by a number of key committees:

VCAT Leadership Group (VLG)

Heads of division and the Executive Leadership Team (ELT) meet monthly, chaired by the president to discuss tribunal service delivery and performance as well as strategic issues.

Executive Leadership Team (ELT)

The Executive Leadership Team is principally accountable for delivering the administrative services and projects that support the Tribunal to do its core work.

President and vice presidents

VCAT's president and vice presidents lead the tribunal.
President
Justice Ted Woodward
Vice Presidents
Nine County Court judges serve as vice presidents.
For details, see our list of VCAT members.
Executive Leadership Team

Chief Executive Officer and Principal Registrar – Fiona Chamberlain
Fiona Chamberlain commenced as CEO of VCAT in July 2023.
With experience as CEO of the County Court of Victoria and as Chief Operating Officer of Court Services Victoria, Fiona has exceptional skills in the legal sector and in delivering the highest levels of service to the Victorian community.
She is a dedicated leader with experience in high-level policy development and implementation, strategic asset investment and management, and the reform of organisations and their systems of work.
Fiona holds Masters Degrees in International Management and Organisational Leadership from Charles Darwin University and is a member of the Australian Institute of Company Directors.
Executive Director, Governance and Legal – Kath Martin
Kath leads the legal, risk, governance and finance functions and coordinates strategic planning projects.
Kath is a senior executive leader with over 20 years’ experience across the Victorian and Northern Territory government sectors. She has proven experience in leading complex policy, corporate services, governance and strategic reform initiatives in the justice, IT and infrastructure sectors.
Her career includes senior roles at Court Services Victoria (CSV), the Supreme Court of Victoria, the County Court and the Department of Justice and Regulation, where she led critical projects such as the purchase of the County Court building and the Supreme Court’s operational response to significant events, including the COVID-19 pandemic.
Kath is an admitted lawyer and holds an Executive Master of Public Administration (ANZOG) and a Bachelor of Laws. She is completing her Master of Business Administration.
Executive Director and Registrar, Services and Legal – Warwick Mitchell
Working in a range of government roles in Victoria and South Australia, Warwick brings over 15 years’ experience in policy and legal services.
Warwick manages VCAT’s core operational functions, including Registry, Member Support and Hearing Services, Community Access Services, Legal Services, and Koori Support. Warwick also performs the day-to-day functions of the Principal Registrar under delegation.
Warwick started at VCAT in February 2020 and has a law degree from Flinders University.
Executive Director, Experience, Strategy and Transformation - Zoe Dyson
Beginning at VCAT in August 2021, Zoe is responsible for Data and Analytics, Capital & Infrastructure Projects, and Strategic & Operational Change. Zoe will also oversee our digitally enabled Service Transformation program.
Zoe has led business and service transformation programs in a range of public sector organisations and has a Bachelor of Business from Swinburne University. She is passionate about driving user-centric outcomes.
Executive Director, Infrastructure Strategy – Katie O'Keeffe
Katie O’Keeffe joined VCAT in September 2023 as the Executive Director, Service Infrastructure Strategy. Katie has over 24 years’ experience working in the public sector with the past 22 being in Victorian and Commonwealth Courts including as the Deputy CEO and Registrar of the County Court for a number of years where she was responsible for Court operations. More recently Katie has been working on the new Wyndham Law Court development with Court Services Victoria.
Katie brings experience in transformational change involving the design of new systems and structures with a strong focus upon the experience of the service user. She also has extensive experience in complex stakeholder engagement. She has a Bachelors Degree in Arts- Criminal Justice Administration, Post Graduate Diploma in Criminology and is completing an Executive Master in Public Administration. Katie is also a graduate member of the Australian Institute of Company Directors.
Principal Strategist, Operational Reform – Josh Martin
Josh joined VCAT in mid-2023 as the Principal Strategist, Operational Reform.
During in his career Josh has worked with leaders in the three branches of government to set long-term objectives, improve policy outcomes and improve organisational performance.
Josh holds a Bachelor of Arts (CDU), a Master of Public Policy and Management (UoM), a Master of Human Resource Management (DU), and an Executive Master of Public Administration (ANZSOG).
Administrative Division
Head of Division - Deputy President Ian Proctor

The Administrative Division deals with professional conduct inquiries and applications to review decisions made by government and other authorities.

It has two lists:
- Legal Practice List
- Review and Regulation List.
Civil Division
Head of Division - Deputy President Lindsay Warren
The Civil Division hears and decides disputes about:
- consumer matters
- domestic building works
- owners corporation matters
- retail tenancies
- sale and ownership of property
- use or flow of water between properties.
The Civil Division has three lists:
- Civil Claims List
- Building and Property List
- Owners Corporations List.
Human Rights Division
Head of Division – Deputy President Genevieve Nihill AM

The Human Rights Division deals with matters about:
- guardianship and administration
- powers of attorney
- medical treatment and advance care directives
- equal opportunity
- racial and religious vilification
- health and privacy information
- the Disability Act 2006 (Vic)
- decisions made by the Mental Health Tribunal.
The Human Rights Division has two lists:
- Guardianship List
- Human Rights List.
Planning and Environment Division
Head of Division - Deputy President Teresa Bisucci

The Planning and Environment Division deals with reviews of decisions made by councils and other authorities.

It has one list:
- Planning and Environment List
Residential Tenancies Division
Head of Division - Deputy President Lindsay Warren

The Residential Tenancies Division deals with matters involving:
- renters (tenants) and residential rental providers (landlords)
- rooming house operators and residents
- the Director of Housing and public housing tenants
- caravan park owners and residents
- site tenants and site owners.
It has one list: Residential Tenancies List.