Help with your mediation

What to do if you can't come, miss your mediation or no longer need a mediation.

Is everything discussed in a mediation confidential?

Yes, anything discussed in a mediation is confidential.

Is a mediation recorded? Can I or anyone else get a copy of the recording?

Mediations are private and are not recorded. Discussions you have in a mediation are not available to the public or media.

What happens if I miss my mediation?

If you don’t come to your mediation, VCAT may order you to pay the other party’s costs.

If you’re taking part in Fast Track Mediation and Hearing and you don’t come to your mediation, you might also miss your hearing as it’s likely to be on the same day.

At a hearing, will the VCAT member know what was discussed in a mediation?

Mediations are confidential. Details of what was discussed are not provided to the VCAT member hearing the case.

You will need to present your case again. Parties need to discuss and answer questions about the facts of the case (what happened, when, what you did, what the other party did) and provide evidence to support your claim. 

Anything said in the mediation by parties, such as settlement offers, cannot be later used in a VCAT hearing.

What do I do if I have resolved my dispute before my mediation or hearing?

If you resolve your dispute before you attend a mediation or hearing, the applicant needs to notify VCAT and all other parties in writing.

You can end your VCAT case in three ways.

See also: What happens if we come to an agreement before attending VCAT?