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What do I do if I have resolved my dispute before my mediation or hearing?

If you resolve your dispute before you attend a mediation or hearing, the applicant needs to notify VCAT and all other parties in writing.

If I have raised multiple issues about the same rental property, will they be discussed in the same mediation session?

If we identify cases involving the same parties and rental property, we might ask the Dispute Settlement Centre of Victoria (DSCV) to cover all iss

What is the difference between a mediation and a hearing?

Mediations are private meetings where parties come together to discuss ways to reach an agreement (settle) with the help of a mediator.

I’ve been contacted by the Dispute Settlement Centre of Victoria to attend a mediation, do I need to go?

Attending a mediation facilitated by the Dispute Settlement Centre of Victoria (DSCV) is optional, but there are many benefits to going.

Can I ask to have my residential tenancy case referred to the Dispute Settlement Centre of Victoria?

If you want to make a formal request for your matter to be dealt with urgently, a VCAT member will consider whether:

What do I need to know if I’m going to VCAT in person?

We strongly recommend you wear a mask when you’re at VCAT.