We make decisions about the collection of your health information, review decisions by the Patient Review Panel or Chief Medical Officer and resolve complaints about information privacy when the Commissioner for Privacy and Data Protection cannot.
If you believe someone has inappropriately handled your health records you can make an official complaint to the Health Services Commissioner. If the Health Complaints Commissioner cannot resolve the complaint you can ask them to refer the matter to VCAT.
If you believe someone has breached your right to information privacy, for example by inappropriately collecting, using or disclosing your personal information, you can make an official complaint to the Victorian Information Commissioner.
VCAT has the power to make declarations or an order some environment and natural resources laws. A declaration can determine the meaning or effect of provisions in an act, notice, licence, permit or the like. A declaration or order may also be used to decide whether a decision made by the original decision-making authority is valid.
