You can contact us by phone, email, post or in person.
We offer services to assist you including accessibility and interpreting services. Learn more about customer support at VCAT.
VCAT cannot provide legal advice. This includes advice on whether it is a good idea to bring an issue to VCAT or whether your planned approach might be successful. There are free and low-cost legal services that may be able to help you with legal advice or other support.
Call us on 1300 01 8228 Monday to Friday from 9 am to 4.30 pm. For guardianship matters call us from 9 am to 5 pm.
VCAT Customer Service is closed on national and Victorian public holidays.
International callers must dial +61 3 8685 1462.
If you need to speak to someone in your own language you can ask for an interpreter. Call the Translating and Interpreting Service on 131 450.
If you have a family violence matter, see options for family violence support at VCAT.
Email us at the address which relates to your case type.
Building and construction (Building and Property List)
Co-owned Land and Goods (Building and Property List)
Disability Act (Human Rights List)
Equal Opportunity (Human Rights List)
Goods and Services (Civil Claims List)
Guardianship and Administration
Health and Privacy (Human Rights List)
Land Valuation (Planning and Environment List)
Mental Health (Human Rights List)
Powers of Attorney
Planning and Environment
Renting a Home (Residential Tenancies List)
Retail and Commercial Leases ( Building and Property List)
Review and Regulation
Unreasonable Flow of Water Between Properties (Building and Property List)
Feedback on the VCAT website
Feedback on VCAT services
Send your applications, documents and correspondences by post to GPO Box 5408, Melbourne VIC 3001.
VCAT's main location and main hearing venue is at 55 King Street in Melbourne.
Our Human Rights Division is in the William Cooper Justice Centre at 223 William Street, Melbourne.
We also hear cases at a number of metropolitan and regional locations.